Rachit Malaviya

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Articles

Recent activity by Rachit Malaviya Recent activity Votes
  • What is order status

    An order status article explains the different stages of an order's journey, from placement to delivery, providing customers with information on where their package is and when it's expected to arr...

  • Test123

    *The $15 account credit (“Account Credit”) and free shipping promo (“Free Shipping”) are issued for promotional purposes only (together, the “Promotion”). The Account Credit is one-time use only an...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. Test The knowle...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Test Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Hel...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Sample article: Stellar Skyonomy refund policies

    All Stellar Skyonomy merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Stellar ...